Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We ship through FedEx and our private delivery service depending on your order. You can also state your prefer shipping method.
Do You Ship Internationally?
Yes, we ship worldwide.
Please note that the buyer is responsible for providing the commercial invoice for customs clearance. For further information, kindly contact contact@sacramentopalletliquidators.com or live chat on the website.
How Long Will It Take To Get My Package?
The shipping process begins once full payment is received. Depending on the warehouse, merchandise type and delivery options you selected, orders can take from 1 – 4 business days to be shipped.
Please note that service disruption (inclement weather, road blockages, etc.) and Holiday season may affect this time frame.
Where is my order/tracking?
All tracking information is automatically emailed when the order is shipped. If you have not received a tracking number after 4 business days from your order payment, please email us at contact@sacramentopalletliquidators.com.
PAYMENT
What Payment Methods Are Accepted?
Valdosta Pallet Liquidators accepts all major credit cards, cash, wire and mobile payments.
Is Buying On-Line Safe?
Yes, we use industry-standard SSL (secure socket layer) technology to encrypt and keep your personal and financial data safe when it is transmitted during the checkout process.
Order & Retunrs
How do I place an Order?
To place an order, you can typically do so online through a website or chat on WhatsApp or Facebook, or in person, depending on the business and the type of order.
Browse and Select: Navigate to the website or app and browse our inventory or menu.
Add to Cart: Select the items you want to purchase and add them to your shopping cart or equivalent.
Review and Checkout: Review your cart, make any necessary changes, and proceed to checkout.
Provide Information: Enter your shipping and billing information, including address, payment details, and any specific instructions.
Confirm Order: Review your order details and confirm your purchase.
How Can I Cancel Or Change My Order?
Depending on the time frame of your order it may not be possible to change or cancel it. Please message us on WhatsApp at +15515878629 or email us at contact@sacramentopalletliquidators.com and be sure to include your order number and the new address, or new order. The email sender/number must be the same as the email/number in the order for us to accept the request. Thank you.
Do I need an account to place an order?
No, You don't need an account to place an order.
Is a resale certificate required for purchase?
No, Valdosta Pallet Liquidators does not require a resale certificate to make a purchase.
How Can I Return a Product?
If you receive merchandise that has grossly different conditions/quantities than what was listed on the invoice, immediately contact Customer Service (live chat, +1551 587-8629 or contact@sacramentopalletliquidators.com).
Refer to https://sacramentopalletliquidators.com/refund_returns/ for more details.
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